Our Company collects the following data:
Personal identification information including but not limited to: postal address, name, email address and phone number related to the placing, processing and despatch of orders.
How do we collect your data?
You directly provide Cosy Cottage Soap Limited with all of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Sign up to our mailing list
Use or view our website via your browser’s cookies.
How will we use your data?
Our Company collects your data so that we can:
Process your order and manage your account.
Email you with newsletters, and special offers on products we think you might like.
How do we store your data?
In line with the majority of online retailers, we utilise third party proprietory applications to run our website and payments processing. Our Company securely stores your data at our Shopify internet application, our Royal Mail despatch system and our PayPal and credit card processing applications. Our Company will keep your data for a maximum of 5 years. Once this time period has expired, we will delete your data by the automated means available within our order and payments applications.
If you have signed up to our mailing list, our Company would like to send you information about products of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email email@example.com.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Email us at: firstname.lastname@example.org
Call us: 01653 696204
Or write to us at: 11b Cosy Cottage Soap Limited, Green Man Barns, Market St, Malton YO17 7LY