TERMS & CONDITIONS
We trade under The Cosy Cottage Soap Company and are registered in England & Wales, company number 10891999. Our registered address is Paddocks Cottage, Ganthorpe, York, YO60 6QD and our telephone number is 01653 696204.
These are the terms and conditions for the use of Cosy Cottage Soap’s Wholesale website (the “Site”), it’s services, and products. These terms apply to any contract between us for the sale of products to you. Please note that in making an order with The Cosy Cottage Soap Company, you are accepting these Terms. We amend our Terms from time to time so please do check these before ordering. These Terms were last modified on 1 August 2019.
The scope of our products are defined by and limited to those products on the Site as amended from time to time. All products displayed on our website are subject to availability and price variation.
Prices for our products may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.
Our minimum order quantity for retails stockists is £250 + VAT.
Payment can be made with PayPal either via your own PayPal account or by debit/credit card as a PayPal guest at checkout, or you can choose to pay by invoice no later than 14 days after you receive your items.
Placing an Order
After placing your order, you will receive an email confirming receipt of this order. Acceptace of the order will be sent via email from The Cosy Cottage Soap Company to you (the Customer). In the event of non-payment of an invoice, the order will be deemed as cancelled and any goods received are to be returned in good order.
Delivery for all UK wholesale orders is £10.
Your order will be fulfilled by the estimated delivery date set out in the Dispatch Confirmation (we will deliver within 10 working days). If we are unable to meet the estimated delivery date, we will contact you with a revised estimated delivery date.
If an item is damaged when you receive it you must notify us of this by email to as soon as possible and within 5 working days of the item being delivered to your address.
We don’t currently offer international delivery via our wholesale website however please do email if you’d like to place an order from outside the UK so we can send you some details about the order process.
If you are a business, these Terms are governed by English law.